AWC Quality Management Plan & Consumer Grievance Resolution – SSP After viewing the Quality Management Plan & Consumer Grievance Policy, please complete the training sign-off. 1. Read the Quality Management Plan 2019-2020 (PDF). By selecting YES below, you are acknowledging you have carefully read and understand the materials.YES 2. Read the Grievance Policy 2020.03 (PDF). By selecting YES below, you are acknowledging you have carefully read and understand the materials.YES 3. Please indicate if you are a NEW or CURRENT SSP.NewCurrent 4. Please select the office location you work out of (CH=Camp Hill, SEL=Selinsgrove, LIT=Lititz):CHSELLIT Tester's email address (to receive completion confirmation): Tester's Name (required): Consumer's Name (required): Loading...