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Home > Building Rapport in Coaching – Confirmation of Learning

Building Rapport in Coaching – Confirmation of Learning

Directions: Begin the Building Rapport in Coaching Quiz only after viewing the training materials. To complete, click in the box beside the correct answer for each question. A score of 80% must be earned to receive training credit.

1. All are main characteristics of trust, except…

a. credibility

b. reliability

c. mobility

d. intimacy

2. Credibility may come…

a. naturally.

b. from being recommended by someone the coachee trusts.

c. from being confident and avoiding hesitation.

d. All of the above.

3. ____________ is being able to be trusted to do what is expected or has been promised.

a. Credibility.

b. Reliability.

c. Mobility.

d. All of the above.

4. There are ______ levels of rapport.

a. two

b. four

c. six

d. eight

5. Finding similarities and connections are essential when building rapport.

True

False

6. Identify at least one way you plan to better build rapport with others:

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System Requirements

In order to view the training materials, you will need: DSL or cable internet and Adobe Reader. You may also need Microsoft Word and PowerPoint for some materials.

A Realistic Job Preview for Direct Care Workers

This video illustrates the real, everyday work of direct support professionals. It also covers both the rewards and challenges of direct support and the personal qualities it takes to be a great direct support professional.

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